Customer services

Orders

If you have waited for the maximum estimated delivery time but your order still does not arrive, please email our customer support team.

You just need to quote your order number and customer reference number. We’ll do the rest.

How do I cancel my order?

Email our customer support team within 24hrs of placing your order. It will help us to see any transaction settlement and shipping before it goes through. We will treat anything after 24hrs as a regular refund.

What are my payment options?

We accept debit cards and all major credit cards.

What currency can I pay in?

All orders are processed in the currency shown on the product and checkout pages. The process bases the currency on your location.

Most countries include tax in the price. If not, the tax will be shown on the checkout page before your purchase goes through.